All prices are in the currency indicated at the top of the Website; you may select your local currency. We cannot confirm the price of an item until after an order is completed by you.
We sell tickets on behalf of Presenters. Tickets are generally sold through several distribution points, including online, contact centres, outlets and box offices. Most distribution points generally access the same ticketing system and inventory. Therefore, tickets for popular events may sell out quickly. Occasionally, additional tickets may be available prior to the event. However, we do not control this inventory or its availability.
Despite the Website’s best efforts, a small number of the items listed may be priced incorrectly. If we discover an error in the price of tickets you have ordered (regardless of the source of that error, and whether it was an error in a price posted on the Website or otherwise communicated to you), we will inform you as soon as possible and give you the option of reconfirming your order at the correct price (and credit or debit your account as applicable). If we are unable to contact you, you agree that we may treat the order as cancelled.
The price charged to your credit card beyond the price of the individual tickets shall include the following fees and charges:
Service Fee: Cost per ticket associated with Website operation, customer service centre operation, and other costs associated with the fulfillment of your ticket request.
Delivery: Costs associated with the Delivery Method chosen by you and the Website’s arrangement of your ticket delivery by the Seller.
Total: Entire amount charged to you, including each ticket’s price as set by the Seller, Service Fee, and Delivery.
We will match a competitor’s (secondary ticketing website) price if our price is higher if you provide proof that the same section, row and seats are in question, and that the competitor’s full fees and charges have been included. The pricing must also consider using a reasonable exchange rate, at our discretion. The ticket type must also be the same (e.g. eticket, mobile ticket, physical ticket).
NOTE FOR TRAVEL AGENTS: Our price match applies to the NETT AMOUNT you will pay us. We cannot offer a commission on top of a price-matched ticket.